top of page

Support

Shipping & Returns

Shipping Policy

We currently only ship within the UK. This is for items purchased in the website ART SHOP and not gallery exhibits, which must be arranged directly through the gallery.

 

We aim to deliver your order within 10 working days.

Where possible we use sustainable packaging materials.

Return & Exchange Policy

All our products are carefully chosen for their quality and good reviews and we recommend you do your own research prior to making a purchase.

 

If in the rare instance that the product does not arrive in the condition described, then please inform us by email: hello@mrsjonesgallery.co.uk at your earliest convenience (within 14 days of making your order) and we will endeavour to arrange a return and refund on receipt of the item.

 

For undamaged, unused products, simply return it in its original packaging along with the receipt within 14 days of the date you received the product and we will exchange or refund based upon the original payment method.

bottom of page